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We read every message
Most questions — signing in, finding a download, a charge you did not expect — are answered faster in the Help Center than by email, because you can fix them there yourself. Anything it does not cover reaches a person.
I cannot get into my courses
Get a fresh sign-in link and find your Studio library, without a password.
Open the Help Center →I need my brushes or course files
Every download lives in the Studio next to the lesson it belongs to.
Find my downloads →A charge I do not recognise
Check exactly what you were billed for, cancel or pause a subscription, or request a refund within 30 days.
Check my billing →Email us
support@freya.coursesWe answer within one business day. Include the email address you bought with — it is the fastest way for us to find your account.
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